Super sophisticated products
Freshservice - ITSM
Freshservice - ITSM
Freshservice - ITSM
A powerful yet easy to use Service Desk platform. Codeless with hassle free micro upgrades this SaaS platform rocks. Automated AI driven ticket routing, drag & drop process builder, next level self-service, collaboration tools, MS Teams and social media integration all focused on a wonderful customer and agent experience.
Freshworks - CRM
Freshservice - ITSM
Freshservice - ITSM
Total life-cycle CRM from marketing promotions through to sales pipeline management. Full email and Whats App campaigns, beautiful drag & drop templates, prospect tracking and AI driven target lists. Chat Bots, Web Forms, Event Tracking, Phone and Chat integrations, Sales Sequences and Dynamic Forecasting. All Codeless and easy to use.
Freshchat - AI
Freshchat - AI
Freshchat - AI
More than just a chat. Freshchat is a modern messenger platform with intelligent skills based call routing, proactive messaging, WhatsApp integration, Screen sharing, audio chat, Co-browsing agent collaboration, AI Bots, FAQs, knowledge base, canned responses, Insights and analytics, CSAT ratings and all fully integrated with your Service Desk or CRM.
Freshdesk - UX
Freshchat - AI
Freshchat - AI
A friendly Omni Channel support and sales desk for your external customers. Intelligent ticket assignment, proactive pop up help, event triggers with automated workflows, team huddles, product catalogues and real time insight dashboards. Codeless and self upgrading. A user experience your customers will love.